PO BOX Address formatting | Voters

PO BOX Address formatting

complete

Levi Putna

When a supporter joins with a PO box address, the words "PO Box" and the number are transposed (swapped) when added ot the platform

July 30, 2019

Colin Hili

marked this post as

complete

Colin Hili

marked this post as

in progress

Simone Elliott

Hey Colin Hili. Is there any update on when this will be fixed?

Colin Hili

Hey Simone Elliott, this is still under review -- pending on how we're going to tackle marketing outcomes.

Colin Hili

marked this post as

under review

Levi Putna

Merged in a post:

Unable to edit addresses to add alpha characters before street number

Simone Elliott

When trying to edit a supporters details with a unit number that contains a alpha character the address is flipped.

The user had previously been able to correct this issue by adding the alpha characters to the unit number/street number fields but can no longer view these fields.

October 25, 2019

Simone Elliott

Hey guys. Just wanted to flag this issue will create a blocker for Milestone 3 with the migration of our existing supporters with a PO Box address.

Thanks Simone

Colin Hili

Hi Simone Elliott,

Can you please explain why this is a blocker for you?

Simone Elliott

Hi Colin Hili: The current format for PO Box addresses is unusable for ticket fulfilment and marketing purposes. We need to have a useable format to migrate our existing data to. Thanks

Colin Hili

Simone Elliott I'm not sure I understand, are you saying the export of the PO Box Addresses is incorrect or it shows incorrectly in the admin site? 
Can you please provide screenshots in every area PO Boxes are shown and what your intended use of that information is. 
This will help us identify if the issue is simply visual or if it's a data structure issue. 
Thanks

Simone Elliott

Hi Colin Hili. 
The Address displays incorrectly in both the admin site and the export. I've included screenshot from where I have replicated the issue in the sandbox. I've tried triggering a batch to include a screenshot of the flat file but this hasn't come through. The address appears the same in the flat file as it does in the admin site.
Thanks
Simone