Paper Tickets Are Now Available for Online Supporters in Powered by Jumbo Admin

PBJ Admin users now have the ability to:
Opt online supporters into receiving paper tickets for all purchases
Send single paper tickets to online supporters
Resend paper tickets to online and offline supporters
This new functionality provides an easy solution that addresses the large number of requests for paper tickets, saving time and effort. Tickets sent out via a mail-house can provide marketing opportunities as tickets of this calibre are more aesthetically pleasing.
In addition, paper tickets can be favoured by long-standing VIP supporters. This reduces the need for workarounds with various mail-houses and makes the paper ticket functionality more aligned across the PBJ platform.
Paper Ticket Opt-in
Sending/Resending A Single Paper Ticket
Paper Ticket Options on Old Customer Profile
The paper ticket opt-in functionality has only been enabled on PBJ sandbox instances, to be used for training. Please contact Client Success when this desired functionality should be enabled on your PBJ production instance. 
Offline customers are automatically included in the paper ticket export. This method should only be used for resending paper tickets to offline customers.
If you require more information about this feature, visit our Knowledge Base article or contact the Client Success team at support@poweredbyjumbo.com.