improved
Sales Channels
Customer Data
Commercial
Charity
Sales channel can now be updated through Offline Sales tool
When using the Offline Sales tool, the sales channel normally defaults to the uploading Admin's channel. This has been improved to accept the sales channel from the uploaded CSV file.
The following behaviour can be expected:
- If the channel column exists, the value must be mandatory and valid for all row items
- If the channel column does not exist, the uploader's default channel is used instead
- There will be a hard validation error if the channel is invalid or empty
- The channel column, if supplied will be used over the uploader's default channel
For more information on uploading and processing Offline Sales, click on one of our Knowledge Base articles below: